Our Team

How are we different?

Our team takes a unique approach to real estate that stems from our experience in active adult communities. Our goal is to provide an educated buying, building, or selling process for our clients, specifically in active adult communities in the Charlotte, NC area.

We are available seven days a week to provide a service unparalleled in the industry. In the past 8 years working specifically in the Charlotte area, our team has sold over 500 homes in active adult communities, we even brought in a New Construction Specialist to assist if you decide to build new.

Read a little bit about each of our teammates below to see how we really are above the crowd.

Reid Baxter

Reid is the Developer of CharlotteRetirementCommunities.com. He began his real estate career more than 10 years ago with Pulte Group, as a New Homes Sales Consultant in Sun City Carolina Lakes. While working on-site at Sun City Carolina Lakes, he witnessed many clients going through the building process blindly and without buyer representation, creating unnecessary stress. Reid saw the opportunity to help buyers through the building/buying process instead of just selling them a home. That’s when he decided to build a unique real estate team specializing in active adult communities. Reid has taken real estate to the next level by adding positions such as a Construction Specialist and Real Estate Consultants with New Home and Resale Home knowledge. Reid currently resides in Waxhaw, NC with his wife and their three children.

Blake Payton

Blake has called this city home for over 15 years, where he’s developed a deep love for its history and unique neighborhoods.

A graduate of Johnson and Wales University with a degree in hospitality, Blake prides himself on his customer service skills. His joy lies in guiding people through the often-confusing world of real estate transactions and making the process as simple as possible.

But what truly sets Blake apart are the relationships he builds throughout the process. His clients often become friends, a testament to his unwavering commitment to best serving them. Beyond the world of real estate, faith is a cornerstone in his life, imbuing his work with integrity, compassion, and a sense of purpose.

Paula Sargent

With over 25 years of experience as a licensed real estate agent, Paula’s passion for the industry was fostered in Upper Michigan, surrounded by a family of home builders. Her expertise extends beyond traditional transactions, as she has also worked on home renovations and property flips, providing valuable insights for her clients. Graduating from Michigan State University with a degree in Social Work, Paula joined RE/MAX in 1995 and has since been fully committed to ensuring her clients have a positive and memorable experience.

Samantha Borte

Samantha is a top producing Realtor® for RE/MAX Executive and. In 2000, she began her real estate career as a New Home Sales Consultant for a prominent Charlotte builder, and transitioned into general brokerage in 2004. Sam brings her expertise of New Homes and Resale Homes to every transaction, educating her clients on every step of the way. She loves using her new construction background to help buyers make a well informed decision when looking for that perfect home. Sam enjoys playing tennis, cooking, and spending time with her husband, Derek and their dog, Kona.

Suzanne Crosser

Suzanne has lived in Charlotte since 1985 and is constantly amazed at how the area maintains its Southern Charm and beauty while continuously growing. She has several years of real estate experience, including general residential brokerage, Homeowners’ Association Management, and new home sales. Suzanne uses this knowledge and expertise to help guide home buyers in making informed decisions on their home purchase. She understands the process and and the emotions that are involved in a home purchase and walks with her clients every step of the way as a valuable resource. Suzanne has two adult children who were raised in Charlotte and loves to spend time with them when they are in town for a visit. She also supports local music and enjoys hearing live bands when she has time.

Keeley Ryan

Keeley Ryan is originally from Atlanta but relocated to Charlotte in 2005. She is married with 3 teenagers and a chocolate lab- all the loves of her life! Keeley has often been called a ‘Bulldog’ for her tenacity and perseverance. Whether it’s negotiating a deal, making sure a closing happens, or getting feedback from a potential buyer- you can be confident she will deliver the results you deserve. As a career Realtor, it’s no surprise to learn that Keeley spent 10 years in New Construction Sales with Pulte Homes, winning the “Rookie of the Year” award her very first year. Not only will Keeley be able to assist you with new construction options, but her 10+ years as a general broker in NC and SC makes her the perfect fit to take care of your resale needs, whether buying or selling. Keeley’s success can be attributed to building lasting relationships with all of her clients and peers. She prides herself on 100% customer satisfaction and always strives to be her client’s Realtor, friend, and resource for life.